A Spa health medical questionnaire MUST be completed prior to your arrival. This will be emailed to you 72 hours before you are due to attend. It is essential that we have information regarding your current state of health, including COVID-19, which may affect your ability to attend venues or treatment choice.
If you have had or are currently suffering from any of the medical conditions below, we strongly advise you to seek medical advice from your GP prior to your appointment.
We would also strongly advise guests who have had surgery within the last 6 months, have concerns regarding allergies, have had chemotherapy or radiation therapy, have had a stroke or who are pregnant, or any of the conditions listed above, to contact our Spa Customer Service Department via our Online Enquiry Form.
All Spa bookings made are subject to change, based on the information given on the Health & Medical Form being assessed prior to your appointment.
If you or your guest are undergoing treatment for cancer or other conditions please let us know prior to your appointment date - a number of our therapists are trained in 'The Power of Touch (TPOT)/Wellness for Cancer' so that they can perform treatments on clients in this situation.
All treatments booked and "hands-on" time are subject to medical status. We reserve the right to refuse treatments if we feel it is not in the best interest of the client, especially if there has been surgery within the last 3-6 months. We will endeavour to offer an alternative treatment to the client if any risk is presented by the medical consultation feedback.