Terms & Conditions

Charlton House

Our rates include breakfast, full use of the spa facilities and VAT. All rooms are non-smoking. 

Bank Holidays 
The Friday and Saturday rate as shown above will apply to Bank Holidays throughout the year.

Extras 
A child's bed is £30/night.
Children under 12 that won't require a bed won't be charged. Children under 12 years of age charged 50% from our normal menu.
Children under 16 years of age cannot use the spa facilities and gym.

Terms of Booking

Due to our limited number of rooms the following cancellation policy will apply.

All tariffs are subject to alteration without prior notice. All prices quoted are per room per night and inclusive of VAT. Rates are subject to a supplemental charge on bank holidays. Cancellations are strictly 12pm the day before arrival, after 12pm the full rate will be charged if the room remains unsold.

Darlington

All room prices and weekend package prices quoted are per room per night and inclusive of VAT. All rooms are non-smoking.

Extras 
Extra bed for a child £10 per night per child. 
Under 3's stay for free
Children stay and eat for free during school holidays, when accompanied by a full paying adult
Children can use the swimming pool facilities for free when booking direct (Between 2pm-7pm each day)

All tariffs are subject to alteration without prior notice. All prices quoted are per room per night and inclusive of VAT. Rates are subject to a supplemental charge on bank holidays. Cancellations are strictly 12pm the day before arrival, after 12pm the full rate will be charged if the room remains unsold.
*Excludes December – please contact our Reception Team on 01325 365858

 

Durham

Due to our limited number of rooms the following cancellation policy will apply.

Extras
Under 16's stay for free.
Children can use the swimming pool facilities for free when booking direct
Children's swimming times:
Mon - Fri - 12pm - 7pm
Sat - Sun - 10am - 3pm & 5pm - 7pm

Flexible Rate

All tariffs are subject to alteration without prior notice. All prices quoted are per room per night and inclusive of VAT. Rates are subject to a supplemental charge on bank holidays. Cancellations are strictly before 12pm the day of arrival, after 12pm the full rate will be charged if the room remains unsold.

Non Flexible Rate

All tariffs are subject to alteration without prior notice. All prices quoted are per room per night and inclusive of VAT. Rates are subject to a supplemental charge on bank holidays. No change or cancellation can be made once you pay for this booking.

Hastings

All rates include Bed and Breakfast and come with complimentary use of the Health Club. All rooms are non-smoking.

Extras 
Under 3's free
Children under 12 £30pp B&B
Children 12 and over £50pp B&B
Children can use the swimming pool facilities for free when booking direct  (Between 2pm-7pm each day)

All enquiries and bookings regarding dog-friendly rooms, please call the hotel directly. Dog-friendly bookings cannot be taken online.

All tariffs are subject to alteration without prior notice. All prices quoted are per room per night and inclusive of VAT. Rates are subject to a supplemental charge on bank holidays. Cancellations are strictly 12pm the day before arrival, after 12pm the full rate will be charged if the room remains unsold.