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Coronavirus Update

For the most up to date information on Coronavirus symptoms & advice please visit: https://www.nhs.uk/conditions/...

COVID-19 Update for Bannatyne Health Clubs

The following section provides updates on the restrictions for each country and how this impacts you as a member.

England

Health Clubs and Spas in England opened 12th April 2021. 

Tower 42 remains closed at this time.

Government Guidance 

Full Government update for what you can and cannot do here

Cashless

In order to reduce touch points and reduce COVID transmission, we have made the decision across the whole Bannatyne business to go cashless. You can use contactless payments or your Bannatyne 360 wristband, only. 

Temperature Checks

Temperature checks will remain in place in our Health Clubs, whilst this is not mandatory, members are encouraged to do so. 

Cleaning, Disinfecting and Sanitisation 

We’ve further increased our already exemplary cleaning and disinfecting regimes. We’ve introduced regular deep-cleaning and, with the help of our cleaning stations located around the club, members and guests are required to use the approved cleaning product and disposable roll, to sanitise touch points after use.  

Face Masks 

The wearing of face masks and face visors in and around our facilities will be optional. Please respect the choice of other individuals, including our employees who also have the option to wear face masks whilst performing their duties, or simply as a matter of personal preference. 

Social Distancing 

We will be activating equipment previously out of use in the gym. Please be respectful of the personal space of other members. Please sanitise your hands regularly as a precautionary measure. 

Attendance Restrictions 

No restrictions on mixing with other households

Wet Facilities 

Capacity restrictions on our pools, saunas, steam rooms and spa pools will be relaxed further allowing increased numbers. Please respect people’s personal space in these facilities and observe the signage in respect of maximum numbers. 

Group Exercise and Classes 

Available

Class capacity will return on a phased approach and we will increment numbers, accordingly. Members will need to clean down any class equipment before and after use, so please arrive on time. 

Hospitality 

In clubs where Cafe Bars/restaurants are situated, you may sit in groups. 

Household mixing limits will be lifted. Please respect people’s personal space in these areas.


Scotland

Health Clubs and Spas in Scotland opened on 26th April 2021. 

Government Guidance 

Full Government update for what you can and cannot do here

Cashless

In order to reduce touch points and reduce COVID transmission, we have made the decision across the whole Bannatyne business to go cashless. You can use contactless payments or your Bannatyne 360 wristband, only. 

Temperature Checks

Temperature checks will remain in place in our Health Clubs, whilst this is not mandatory, members are encouraged to do so. 

Cleaning, Disinfecting and Sanitisation 

We’ve further increased our already exemplary cleaning and disinfecting regimes. We’ve introduced regular deep-cleaning and, with the help of our cleaning stations located around the club, members and guests are required to use the approved cleaning product and disposable roll, to sanitise touch points after use. 

Face Masks 

Face Masks remain mandatory in indoor settings in Scotland with the exception of when you are exercising, seated in the Cafe Bar or if you are medically exempt. We will update you with any further changes as soon as legislation is announced. 

Social Distancing 

We will be activating equipment previously out of use in the gym. Please be respectful of the personal space of other members. Please sanitise your hands regularly as a precautionary measure. 

Attendance Restrictions 

No restrictions on mixing with other households. 

Wet Facilities 

Capacity restrictions on our pools, saunas, steam rooms and spa pools will be relaxed further allowing increased numbers. Please respect people’s personal space in these facilities and observe the signage in respect of maximum numbers. 

Group Exercise and Classes 

Class capacity will return on a phased approach and we will increment numbers, accordingly. Members will need to clean down any class equipment before and after use, so please arrive on time. 

Hospitality 

Indoor dining is available. Please check with the individual Health Club.


Wales

Health Clubs in Wales opened on 3rd May 2021. 

Government Guidance 

Full Government update for what you can and cannot do here

Cashless

In order to reduce touch points and reduce COVID transmission, we have made the decision across the whole Bannatyne business to go cashless. You can use contactless payments or your Bannatyne 360 wristband, only. 

Temperature Checks

Temperature checks will remain in place in our Health Clubs, whilst this is not mandatory, members are encouraged to do so. 

Cleaning, Disinfecting and Sanitisation 

We’ve further increased our already exemplary cleaning and disinfecting regimes. We’ve introduced regular deep-cleaning and, with the help of our cleaning stations located around the club, members and guests are required to use the approved cleaning product and disposable roll, to sanitise touch points after use. 

Face Masks 

Face Masks remain mandatory in indoor settings in Wales with the exception of when you are exercising, seated in the Cafe Bar or if you are medically exempt. We will update you with any further changes as soon as legislation is announced. 

Social Distancing 

We will be activating equipment previously out of use in the gym. Please be respectful of the personal space of other members. Please sanitise your hands regularly as a precautionary measure. 

Attendance Restrictions 

No restrictions on mixing with other households. 

Wet Facilities 

Capacity restrictions on our pools, saunas, steam rooms and spa pools will be relaxed further allowing increased numbers. Please respect people’s personal space in these facilities and observe the signage in respect of maximum numbers. 

Group Exercise and Classes 

Class capacity will return on a phased approach and we will increment numbers, accordingly. Members will need to clean down any class equipment before and after use, so please arrive on time. 

Hospitality 

Indoor dining is available. Please check with the individual Health Club.


Northern Ireland

Belfast Health Club opened on 30th April 2021. 

Government Guidance 

Full Government update for what you can and cannot do here

Cashless

In order to reduce touch points and reduce COVID transmission, we have made the decision across the whole Bannatyne business to go cashless. You can use contactless payments or your Bannatyne 360 wristband, only. 

Temperature Checks

  At reception, we will check your skin temperature on your forehead, to make sure that it is not too high. If so, you will be asked to wait for 10 minutes and then be re-tested. 

Unfortunately, you will be denied entry if your temperature reading exceeds this upper limit for a second time. We ask that you please respect our team if they ask you to refrain from entering the club and support us in being compliant with new guidelines. 

Cleaning, Disinfecting and Sanitisation 

We’ve further increased our already exemplary cleaning and disinfecting regimes. We’ve introduced regular deep-cleaning and, with the help of our cleaning stations located around the club, members and guests are required to use the approved cleaning product and disposable roll, to sanitise touch points after use. 

Face Masks 

Face Masks remain mandatory in indoor settings in Northern Ireland with the exception of when you are exercising, seated in the Cafe Bar or if you are medically exempt. We will update you with any further changes as soon as legislation is announced. 

Social Distancing 

For member safety, please ensure you follow the guidance, advising that you should be at least 1 metre apart from others. 

Attendance Restrictions 

Guests may attend with members of another household. 

Wet Facilities 

Pool & Jacuzzi Open. Sauna & Steam Room Open. 

Group Exercise and Classes 

Group Exercise - Available 

Hospitality 

Indoor dining is available. Please check with the individual Health Club.

COVID-19 Update for Bannatyne Spas

The following section provides updates on the restrictions for each Hotel and how this impacts you as a guest. 

England

The Bannatyne Group reopened Health Clubs and Spas in England on 12th April 2021. 

Government Guidance 

Full Government update for what you can and cannot do here

Cashless

In order to reduce touch points and reduce COVID transmission, we have made the decision across the whole Bannatyne business to go cashless. You can use contactless payments or your Bannatyne 360 wristband, only. 

Temperature Checks

Temperature checks will remain in place in our Health Clubs, whilst this is not mandatory, members are encouraged to do so. 

Cleaning, Disinfecting and Sanitisation 

We’ve further increased our already exemplary cleaning and disinfecting regimes. We’ve introduced regular deep-cleaning and, with the help of our cleaning stations located around the club, members and guests are required to use the approved cleaning product and disposable roll, to sanitise touch points after use. 

Face Masks 

The wearing of face masks and face visors in and around our facilities will be optional. Please respect the choice of other individuals, including our employees who also have the option to wear face masks whilst performing their duties, or simply as a matter of personal preference. We encourage guests to wear a mask, although this is not compulsory, except for selected treatments which can be found here. 

Social Distancing 

There will be no restrictions on mixing with other households. Please be respectful of the personal space of other customers. Please sanitise your hands regularly as a precautionary measure. 

Attendance Restrictions 

No restrictions on mixing with other households. 

Treatment Restrictions 

All treatments allowed - With Full PPE for staff. 

Wet Facilities 

Capacity restrictions on our pools, saunas, steam rooms and spa pools will be relaxed further allowing increased numbers. Please respect people’s personal space in these facilities and observe the signage in respect of maximum numbers. 

Hospitality 

In clubs where Cafe Bars/restaurants are situated, you may sit in groups. Household mixing limits will be lifted. Please respect people’s personal space in these areas. Alcohol Purchased from the Cafe Bar where available.


Scotland

Health Clubs and Spas opened in Scotland on 26th April 2021. 

Government Guidance 

Full Government update for what you can and cannot do here

Cashless

In order to reduce touch points and reduce COVID transmission, we have made the decision across the whole Bannatyne business to go cashless. You can use contactless payments or your Bannatyne 360 wristband, only. 

Temperature Checks

Temperature checks will remain in place in our Health Clubs, whilst this is not mandatory, members are encouraged to do so. 

Cleaning, Disinfecting and Sanitisation 

We’ve further increased our already exemplary cleaning and disinfecting regimes. We’ve introduced regular deep-cleaning and, with the help of our cleaning stations located around the club, members and guests are required to use the approved cleaning product and disposable roll, to sanitise touch points after use. 

Face Masks 

Face Masks remain mandatory in indoor settings in Scotland with the exception of when you are exercising, seated in the Cafe Bar or if you are medically exempt. We will update you with any further changes as soon as legislation is announced. 

Social Distancing 

There will be no restrictions, please be respectful of the personal space of other customers. Please sanitise your hands regularly as a precautionary measure. 

Attendance Restrictions 

No restrictions on mixing with other households. 

Treatment Restrictions 

All treatments allowed - With Full PPE. 

Guests are required to wear face masks/visors for all treatments (except where removal is required). 

Wet Facilities 

Capacity restrictions on our pools, saunas, steam rooms and spa pools will be relaxed further allowing increased numbers. Please respect people’s personal space in these facilities and observe the signage in respect of maximum numbers. 

Hospitality 

Indoor dining is available. Please check with the individual Spa.


Wales

Cardiff Spa opened on 14th April 2021.

Government Guidance 

Full Government update for what you can and cannot do here

Cashless

In order to reduce touch points and reduce COVID transmission, we have made the decision across the whole Bannatyne business to go cashless. You can use contactless payments or your Bannatyne 360 wristband, only. 

Temperature Checks

Temperature checks will remain in place in our Health Clubs, whilst this is not mandatory, members are encouraged to do so. 

Cleaning, Disinfecting and Sanitisation 

We’ve further increased our already exemplary cleaning and disinfecting regimes. We’ve introduced regular deep-cleaning and, with the help of our cleaning stations located around the club, members and guests are required to use the approved cleaning product and disposable roll, to sanitise touch points after use. 

Face Masks 

Face Masks remain mandatory in indoor settings in Wales with the exception of when you are exercising, seated in the Cafe Bar or if you are medically exempt. We will update you with any further changes as soon as legislation is announced. 

Social Distancing 

There will be no restrictions, please be respectful of the personal space of other customers. Please sanitise your hands regularly as a precautionary measure. 

Attendance Restrictions 

No restrictions on mixing with other households. 

Treatment Restrictions 

All treatments allowed - With Full PPE. 

Guests are required to wear face masks/visors for all treatments (except where removal is required). 

Wet Facilities 

Capacity restrictions on our pools, saunas, steam rooms and spa pools will be relaxed further allowing increased numbers. Please respect people’s personal space in these facilities and observe the signage in respect of maximum numbers. 

Hospitality 

Indoor dining is available. Please check with the individual Spa.


Northern Ireland

Belfast Spa opened on 23rd April 2021. 

Government Guidance

Full Government update for what you can and cannot do here.  

Cashless

In order to reduce touch points and reduce COVID transmission, we have made the decision across the whole Bannatyne business to go cashless. You can use contactless payments or your Bannatyne 360 wristband, only. 

Temperature Checks

  At reception, we will check your skin temperature on your forehead, to make sure that it is not too high. If so, you will be asked to wait for 10 minutes and then be re-tested. 

Unfortunately, you will be denied entry if your temperature reading exceeds this upper limit for a second time. We ask that you please respect our team if they ask you to refrain from entering the club and support us in being compliant with new guidelines. 

Cleaning, Disinfecting and Sanitisation 

We’ve further increased our already exemplary cleaning and disinfecting regimes. We’ve introduced regular deep-cleaning and, with the help of our cleaning stations located around the club, members and guests are required to use the approved cleaning product and disposable roll, to sanitise touch points after use.

Attendance Restrictions 

Guests may attend with members of another household. 

Face Masks 

Face Masks remain mandatory in indoor settings in Northern Ireland with the exception of when you are exercising, seated in the Cafe Bar or if you are medically exempt. We will update you with any further changes as soon as legislation is announced. 

Social Distancing 

For member safety, please ensure you follow the guidance, advising that you should be at least 1 metre apart from others. 

Treatment Restrictions

All treatments allowed - With Full PPE. 

Wet Facilities 

Pool & Jacuzzi Open. 

Sauna & Steam Room Open. 

Hospitality 

Indoor dining is available. Please check with the individual Spa.




COVID-19 Update for Bannatyne Hotels

The following section provides updates on the restrictions for each Hotel and how this impacts you as a guest. 

Darlington Hotel

Our Darlington hotel is open! 

Government Guidance 

Full Government update for what you can and cannot do here

Cashless

In order to reduce touch points and reduce COVID transmission, we have made the decision across the whole Bannatyne business to go cashless. You can use contactless payments or your Bannatyne 360 wristband, only. 

Temperature Checks

Temperature checks will remain in place in our Health Clubs, whilst this is not mandatory, guests are encouraged to do so. 

Cleaning, Disinfecting and Sanitisation 

We’ve further increased our already exemplary cleaning and disinfecting regimes. We’ve introduced regular deep-cleaning and, with the help of our cleaning stations located around the club, members and guests are required to use the approved cleaning product and disposable roll, to sanitise touch points after use.  

Face Masks 

The wearing of face masks and face visors in and around our facilities will be optional. Please respect the choice of other individuals, including our employees who also have the option to wear face masks whilst performing their duties, or simply as a matter of personal preference. 

Social Distancing 

Please be respectful of the personal space of other members. Please sanitise your hands regularly as a precautionary measure. 

Attendance Restrictions 

No restrictions on mixing with other households

Hospitality 

Household mixing limits will be lifted. Please respect people’s personal space in these areas.


Charlton House Hotel

Our Charlton House hotel is open! 

Government Guidance 

Full Government update for what you can and cannot do here

Cashless

In order to reduce touch points and reduce COVID transmission, we have made the decision across the whole Bannatyne business to go cashless. You can use contactless payments or your Bannatyne 360 wristband, only. 

Temperature Checks

Temperature checks will remain in place in our Health Clubs, whilst this is not mandatory, guests are encouraged to do so. 

Cleaning, Disinfecting and Sanitisation 

We’ve further increased our already exemplary cleaning and disinfecting regimes. We’ve introduced regular deep-cleaning and, with the help of our cleaning stations located around the club, members and guests are required to use the approved cleaning product and disposable roll, to sanitise touch points after use.  

Face Masks 

The wearing of face masks and face visors in and around our facilities will be optional. Please respect the choice of other individuals, including our employees who also have the option to wear face masks whilst performing their duties, or simply as a matter of personal preference. 

Social Distancing 

We will be activating equipment previously out of use in the gym. Please be respectful of the personal space of other members. Please sanitise your hands regularly as a precautionary measure. 

Attendance Restrictions 

No restrictions on mixing with other households

Wet Facilities 

Capacity restrictions on our pools, saunas, steam rooms and spa pools will be relaxed further allowing increased numbers. Please respect people’s personal space in these facilities and observe the signage in respect of maximum numbers. 

Group Exercise and Classes 

Available

Class capacity will return on a phased approach and we will increment numbers, accordingly. Members will need to clean down any class equipment before and after use, so please arrive on time. 

Hospitality 

In clubs where Cafe Bars/restaurants are situated, you may sit in groups. 

Household mixing limits will be lifted. Please respect people’s personal space in these areas.


Hastings Hotel

Our Hastings hotel is open! 

Government Guidance 

Full Government update for what you can and cannot do here

Cashless

In order to reduce touch points and reduce COVID transmission, we have made the decision across the whole Bannatyne business to go cashless. You can use contactless payments or your Bannatyne 360 wristband, only. 

Temperature Checks

Temperature checks will remain in place in our Health Clubs, whilst this is not mandatory, guests are encouraged to do so. 

Cleaning, Disinfecting and Sanitisation 

We’ve further increased our already exemplary cleaning and disinfecting regimes. We’ve introduced regular deep-cleaning and, with the help of our cleaning stations located around the club, members and guests are required to use the approved cleaning product and disposable roll, to sanitise touch points after use.  

Face Masks 

The wearing of face masks and face visors in and around our facilities will be optional. Please respect the choice of other individuals, including our employees who also have the option to wear face masks whilst performing their duties, or simply as a matter of personal preference. 

Social Distancing 

We will be activating equipment previously out of use in the gym. Please be respectful of the personal space of other members. Please sanitise your hands regularly as a precautionary measure. 

Attendance Restrictions 

No restrictions on mixing with other households

Hospitality 

In clubs where Cafe Bars/restaurants are situated, you may sit in groups. 

Household mixing limits will be lifted. Please respect people’s personal space in these areas.


Durham Hotel

Our Durham hotel is open! 

Government Guidance 

Full Government update for what you can and cannot do here

Cashless

In order to reduce touch points and reduce COVID transmission, we have made the decision across the whole Bannatyne business to go cashless. You can use contactless payments or your Bannatyne 360 wristband, only. 

Temperature Checks

Temperature checks will remain in place in our Health Clubs, whilst this is not mandatory, guests are encouraged to do so. 

Cleaning, Disinfecting and Sanitisation 

We’ve further increased our already exemplary cleaning and disinfecting regimes. We’ve introduced regular deep-cleaning and, with the help of our cleaning stations located around the club, members and guests are required to use the approved cleaning product and disposable roll, to sanitise touch points after use.  

Face Masks 

The wearing of face masks and face visors in and around our facilities will be optional. Please respect the choice of other individuals, including our employees who also have the option to wear face masks whilst performing their duties, or simply as a matter of personal preference. 

Social Distancing 

We will be activating equipment previously out of use in the gym. Please be respectful of the personal space of other members. Please sanitise your hands regularly as a precautionary measure. 

Attendance Restrictions 

No restrictions on mixing with other households

Hospitality 

In clubs where Cafe Bars/restaurants are situated, you may sit in groups. 

Household mixing limits will be lifted. Please respect people’s personal space in these areas.



To contact our friendly team please contact us on Help and Support

Please, where possible, make use of our online enquiry form, so we can prioritise dealing with your request. 

Stay Safe!

The Bannatyne Group


Working Together

Staying safe is everyone’s responsibility and we must all play our part, therefore we would ask our members to please observe the following:

If you have symptoms of COVID-19, you must not attend the Health Club or Spa.

The list of main symptoms are:

High temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)

New, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

Loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

We look forward to welcoming you back into the Club.


Stay Fit Stay Safe

The Bannatyne Team